Bathy’s Beach Towels is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you have any questions, reach out through our contact page.
What Information We Collect
When you place an order or contact us, we may collect your name, email address, phone number, delivery address, and payment information. Payment details are processed securely by our third-party payment provider — we do not store your card or banking details.
If you browse the site without making a purchase, we may still collect non-identifying information such as your browser type, device, and pages visited. This helps us understand how the site is being used and improve your experience.
How We Use Your Information
We use your personal information to process and fulfil your orders, communicate with you about your purchase, respond to enquiries, and improve our website and services.
We do not sell, rent, or trade your personal information to third parties. Simple as that.
Who We Share It With
To run our business, we work with a small number of trusted third-party services. These include our payment processor, shipping carriers, and website platform (WordPress and WooCommerce). These providers only receive the information they need to do their job, and they are required to handle it securely.
We may also disclose your information if required to do so by law.
Cookies
Our website uses cookies — small files stored on your device — to help the site function properly and to understand how visitors use it. You can adjust your browser settings to refuse cookies, though some parts of the site may not work as expected.
Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies before providing any personal information.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our site uses SSL encryption, and access to customer data is strictly limited.
No method of transmission over the internet is completely secure, but we do our best to keep your information safe.
Accessing or Correcting Your Information
You have the right to request access to the personal information we hold about you, and to ask us to correct anything that is inaccurate or out of date. To do so, get in touch through our contact page, and we will respond as soon as we can.
Retention
We keep your personal information for as long as it is needed to fulfil the purpose it was collected for, or as required by law. When it is no longer needed, we delete or de-identify it.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the latest version. We encourage you to check back periodically.
Questions or concerns? Contact us through our contact page. We are always happy to help.